A Brighton Boy Blogs

I took the advice of my builder & in November bought a selection of ScrewFix Direct ready-assembled kitchen units for my house renovation; then I waited, and waited, and despite three delivery dates being quoted, none was satisfied. When I was told it would be December 20th, I cancelled the order. The staff member who took the call was anything but apologetic and practically blamed me for the lack of a kitchen.
In a recession, give your money to companies that deserve to survive and thrive, not ones that can barely be bothered to offer any kind of service at all. I’m off to Howdens – let’s hope they’re rather better.

Consumer Issues customer service